<div><h3>Job Title</h3><p>Interim Team Manager, Tenant Engagement</p><h3>Location</h3><p>Dudley</p><h3>Job Purpose</h3><p>Lead all resident engagement activities, co‑design, consultation and scrutiny initiatives to ensure residents influence decision‑making at all levels.</p><p>Build strong relationships with residents and key stakeholders to ensure compliance with relevant regulatory standards, particularly the Transparency, Influence & Accountability standard.</p><p>Develop and deliver Dudleys Resident Engagement Strategy, ensuring resident feedback leads to measurable improvements to service design and delivery.</p><p>Develop innovative engagement methods to reach seldom‑heard voices across Dudley Council homes.</p><p>Champion meaningfully resident engagement across the Housing & Assets group, ensuring the tenant voice is reflected across the breadth of services delivered.</p><h3>Qualifications and Experience</h3><ul><li>Extensive experience in resident engagement, scrutiny and co‑design within social housing or a similar regulated sector.</li><li>Holds/working towards/prepared to undertake CIH Level 5 Qualification.</li><li>Experience of developing and delivering a Resident Engagement Strategy to ensure tenants and residents are given a wide range of opportunities to influence service delivery and design.</li><li>Expertise in implementing the Transparency, Influence & Accountability Standard.</li><li>Experience of managing budgets, performance and risk in the delivery of operational services.</li><li>Commitment to ensuring high levels of probity, transparency and governance/standards in public life.</li></ul><p>Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.</p></div>