Branch Sales Assistant - Lochgilphead
Joining our friendly and hard working family as an Branch Sales Assistant, you'll be on the front line dealing with our customers. As part of the branch team, you will play a vital role in our continued success, providing a first class service.
What Will You Be Doing ?
You’ll work within the branch sales team, dealing directly with customers to maximise sales at every opportunity, working to expand our customer base by helping to identify and develop new accounts. On a day to day basis you will be handling customer orders and enquiries by phone and email on a frequent basis. Most of our customers are regulars, so you will build up friendly relationships by giving great customer service which will encourage repeat business. You will communicate with the team and suppliers to ensure a smooth transaction for the customer from start to finish, making sure their order is delivered on time and in full. You will also be involved in face to face customer service on the trade counter.
Does This Sound Like You ?
Ideally you will have previous experience in a similar sales role with great customer service skills and the ability to build relationships with a diverse range of customers and colleagues. You will be self-motivated, enthusiastic and organised, with good numerical and computer skills. Product knowledge is key to the role but full product training will be provided.
The benefits
22 days annual leave plus bank holiday (extra day at milestone anniversaries)
Annual salary reviews
Opportunity to earn a branch/performance based bonus
Contributory pension scheme
Life Assurance and ShareSave scheme
Colleague discounts across a variety of Group businesses including special discounts of 20% in Tool Station and Tool Hire
HUNDREDS of discounts with a wide range of partners - food shopping, holidays, eating out, cinema, retail and so much more
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our goal that everyone within our Group feels safe, welcome and willing to be their authentic selves. You be you, it makes us, us.