Infrastructure Support Specialist Annual Salary: £55,000-£60,000 Location: Remote Job Type: Perm - Fulltime We are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement. Day-to-day of the role: Support and maintain the infrastructure around the Azure-based Pension Administration system. Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage networking components including SD-WAN, switches, routers, and firewalls. Design, support, and monitor the Azure environment, including Office 365, SharePoint Online, and other cloud services. Manage mail flow, DRaaS, and BaaS with third-party services and ensure compliance with data protection and recovery tests. Scripting tasks using PowerShell/Terraform to automate and enhance system processes.Required Skills & Qualifications: Strong experience with SQL databases and Microsoft Windows environments. Proficiency in virtualisation with Hyper-V and a solid understanding of Azure, Office 365, and Intune. Experience with authentication protocols and a strong foundation in network and system security. Excellent problem-solving skills, with the ability to think on your feet and provide innovative solutions. Good communication skills, well-presented, and a team-oriented approach. A passion for technology and a desire to grow into a mature infrastructure role. Availability for on-call duties as part of a team rota and flexibility for out-of-hours work for regular maintenance.Desirable: IT qualifications such as National Diploma, HND, degree in IT, or certifications like Azure, MCP/MCSA/MCSE, or CCNA. Experience with Active Directory, DNS, DHCP, and certificate management. Familiarity with backup technologies, virtual machine management, and maintaining server hardware.If you are interested in this position, please apply online or for more information please contact me on