Summary
Join the National Trust team in Fermanagh and help shape how local people, volunteers and community groups connect with three of our most iconic places. This permanent role focuses on building partnerships, supporting volunteers, and creating meaningful opportunities for participation across Castle Coole, Crom and Florence Court.
You’ll be part of a team caring for exceptional landscapes, waterways and historic buildings, working closely with partners and volunteers to deliver conservation work, improve access and share the stories of these special places. With expanding community projects and new ways for people to get involved, it’s an exciting time to make a real impact.
This role will require the successful candidate to travel between National Trust sites and to external meetings. Therefore, due to the nature of this role a full UK Driving Licence is required.
Enhanced Access NI check will be done on appointment.
This role involves some weekend, occasional evening working and duty manager shifts.
What it's like to work here
This role is based in County Fermanagh, part of the National Trust’s Fermanagh & Mid‑Ulster Portfolio, and involves working across three exceptional places: Castle Coole, Crom Estate and Florence Court.
Fermanagh sits in the west of Northern Ireland, around two hours from both Belfast and Dublin. It’s a rural, welcoming county bordering the Republic of Ireland, known for its lakes, landscapes and strong community identity.
Castle Coole, on the edge of Enniskillen, is Ireland’s finest neo‑classical house, celebrated for its architecture and collections.
Florence Court, eight miles from Enniskillen and close to the border, is the Trust’s most westerly property, set against the dramatic backdrop of Benaughlin and Cuilcagh mountains.
Crom Estate is a 2,000 acre landscape on Lough Erne, rich in wildlife, built heritage and nationally important conservation designations.
Together, these inspiring places offer a unique setting for community engagement, volunteering and partnership work.
What you'll be doing
As our Community, Participation and Volunteering Coordinator, you’ll help shape how people connect with the National Trust across Fermanagh. You’ll champion inclusive, community‑focused engagement, working with the Community, Participation and Volunteering Manager to deliver opportunities that welcome people from all backgrounds.
You’ll support volunteer managers across our three properties, giving them the tools and confidence to create flexible, rewarding volunteering experiences. From developing new ways for people to get involved to strengthening relationships with local groups, you’ll help build meaningful pathways into our work.
Every day will look different, you might be co‑creating a project with a community partner, supporting volunteer teams, or exploring new approaches to participation. What stays constant is your commitment to collaboration, community partnerships and ensuring our work genuinely benefits the people of Fermanagh.
If you’re motivated by purpose, energised by working with others and excited to help people play their part in caring for special places, this role offers the chance to make a real impact.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
1. understanding of good community engagement and participatory practice
2. understanding of good practice in engaging and managing volunteers
3. delivers team priorities with excellent organisational and planning skills
4. the ability to coach and support others, and to work collaboratively across teams
5. excellent communication and relationship-building skills
Additional criteria for all other applicants: You’ll bring:
6. a strong understanding of community engagement, participatory practice, and volunteer innovation.
7. experience in increasing community participation and developing inclusive opportunities.
8. excellent communication and relationship-building skills.
9. the ability to coach and support others, and to work collaboratively across teams.
10. confidence in using data and insight to guide decisions.
11. knowledge of relevant legislation including safeguarding, GDPR, and equality.
12. a proactive, empathetic, and inclusive approach.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
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