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Special educational needs and disability (send) information and advice officer

Keynsham
Bath & North East Somerset Council
€40,000 - €60,000 a year
Posted: 5 June
Offer description

Special Educational Needs and Disability (SEND) Information and Advice Officer

Join to apply for the Special Educational Needs and Disability (SEND) Information and Advice Officer role at Bath & North East Somerset Council


Special Educational Needs and Disability (SEND) Information and Advice Officer

3 days ago Be among the first 25 applicants

Join to apply for the Special Educational Needs and Disability (SEND) Information and Advice Officer role at Bath & North East Somerset Council

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

Are you passionate about improving outcomes for children and young people with SEND?

Do you have experience of providing confidential, impartial information, advice and support?

This role can be challenging but is an extremely rewarding one, helping families to navigate, what at times can be, the complex world of SEND support.

About The Role

You will be part of a team delivering information, advice and support to families and helping to develop the service offer.

Sendias Bathnes offers confidential and impartial information, advice and support to children and young people aged 0-25 with special educational needs and/or disabilities (SEND), as well as their parents and carers. It also helps those facing suspension or exclusion, or their parents and carers. It provides information to professionals.

About You

You will have good verbal and written communication and active listening skills.

You will work independently and collaboratively with team members to offer children, young people, parents, and carers information and advice to assist them in fully participating in decisions about their own or their children's education, training, or employment.

Support is provided from the earliest stages, through to assistance at Tribunal hearings and independent reviews of permanent exclusions.

You will develop resources and training materials, promote the service at events, to schools and others, and work with SENDIAS Bathnes volunteers and partner organisations.

To succeed in this role, you need experience in offering information, advice, and support or knowledge of SEND. You must have completed IPSEA legal training levels 1-3 or do so within your first year of employment.

We invest in all of our staff and you will receive full training.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Jo Daglish, Service Manager on 01225 394177 or email

Interview date: Thursday 12th June 2025.

No agencies please.

About Bath & North East Somerset Council.

Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath & North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to

At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at

We are a Disability Confident Employer find out more at

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Enhanced DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered.


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