Our multi office independent client is looking for a credit controller to join there busy Lettings and Property management department in Rainham, Kent ME8 Role: It will include a number of elements mainly covering the following: * Rent Arrears Chasing * Instigating and managing rent insurance claims * The changing of rent due dates * Calculating the required payment to change the rent due * Subsequently updating the system * Generating rent demands from the new rent due date. * Chasing unpaid invoices from landlords and/or tenants. * Crediting rent demands off tenancy ledgers. * Generating period statements for landlords for tax returns * Adding customs fees to a landlords accounts * Communicating frequently with Property Managers and Client accountant Skillsets: * Excellent telephone manner, * Empathetic but assertive * Ability to tailor conversations * High quality administration skills * High quality communication skills * Exceptional relationship building skills * Organised with outstanding attention to detail. Experience: * Ideally a knowledge of the Lettings Industry is desired * Experience in Section notices 21 & 8 know this. Salary: Salary 30-32k OTE depending on experience. Monday to Friday 9.00am - 5.30pm If this role is of interest to you and you and you feel you have the necessary experience, please send over you most up to date to Steve or Kelly. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful