Job details
Job reference
REQ0168
Date posted
22/09/2025
Application closing date
13/10/2025
Location
Maidenhead
Salary
Circa £35,363 per annum
Package
Blank
Contractual hours
37
Basis
Full Time
Job category/type
Blank
th Surveying Services Coordinator JD
Surveying Services Coordinator
Job description
About The Role
We're looking for a proactive and organised Surveying Services Coordinator to join our Asset Management team. In this pivotal role, you'll be the first point of contact for customers, colleagues, and external partners regarding surveying services. You'll provide essential administrative, and systems support while directly managing a portfolio of projects and budgets.
Your day-to-day will involve coordinating responses to disrepair claims, managing relationships with Local Authorities for grant-funded adaptations, and leading fencing replacement projects with an annual budget of approximately £200,000. You'll also support the financial and administrative oversight of heating source budgets ranging from £500,000 to £1 million and assist in delivering energy efficiency programmes funded through the Social Housing Fund Warm Homes initiative.
You'll handle resident requests for home alterations, respond to complaints and ad hoc information requests, and allocate customer enquiries across the team while monitoring workloads. Administrative duties will include raising works orders, processing invoices, managing purchase orders, and supporting new starters with training and induction. You'll also provide cover for the Asset Case Administrator and contribute to the organisation's response to damp and mould issues.
This is a varied and rewarding role that offers the opportunity to make a real impact on residents' homes and lives.
About you
You'll be a confident communicator and natural organiser, with the ability to manage multiple priorities and build strong relationships across teams and with external stakeholders. You'll have experience managing your own workload with minimal supervision, handling sensitive personal information, and communicating effectively across different mediums. A calm and customer-focused approach is essential, especially when dealing with complaints.
You should be comfortable extracting and interpreting data, writing reports and letters, and using both generic and specialist software. A collaborative mindset and commitment to organisational goals will help you thrive in this role.
Ideally, you'll bring experience in social housing or property management, along with knowledge of budget monitoring, complaint investigation, and legal principles related to property, landlord and tenant law, contract law, and health and safety. A degree-level education would be advantageous, though not essential.
If you're ready to take on a role that blends operational coordination, stakeholder engagement, and meaningful project work—this could be the perfect next step in your career.
The successful applicant will require a basic Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions.
About Us
Housing Solutions is a not-for-profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of w they live and our colleagues proud of w they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.
Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.
Why Choose Us
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.
Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.
Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our 'Healthy Lives, Healthy Minds' programme.
Our commitment to Learning and Development can be seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.
At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We'd love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
How to Apply
To apply for this vacancy please visit the Jobs & Careers page of our website
The closing date is 13 October 2025. Interviews will be held on 27 October 2025.
We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, tfore we look forward to your application as soon as you are ready.
We will not be accepting applications through recruitment agencies for this position.
Internal applications are welcome from employees who have passed their probation period, are not currently being standard set for absence or performance or on a disciplinary warning (unless able to demonstrate significant improvement over the last six months).
For internal applications please apply through the intranet, under the HR section - internal vacancies.
Employee Benefits
Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website w you can find additional information;