ICT Officer - System Support - Fixed term until 03/08/2026
Waverley Court
Customer and Digital Services has a full-time fixed term vacancy for a motivated individual with telecommunications experience to join the System Support team as part of the Council's Public Switched Telephone Network (PSTN) migration project.
The PSTN project, in response to BT Openreach's plan to decommission the PSTN network across the UK by early 2027, affects many legacy telephone lines and broadband services across the Council estate.
You will work in an exciting and dynamic project team, collaborating with business stakeholders and telecoms providers to identify and assess PSTN circuits, and lead negotiations to decommission unused circuits or migrate them to alternative network solutions.
This is a full-time, office-based role involving visits to multiple council sites across the city.
We are committed to creating a workplace where all employees feel valued, included, and able to perform at their best. We recognize the benefits of a diverse workforce with varied values, beliefs, experiences, and backgrounds.
To support our goal of fostering a positive organizational culture, we are adopting a new interview approach that focuses on behavioral and technical skills, assessing how candidates embody our core values of Respect, Integrity, and Flexibility in their work.
Our salary range typically starts at an initial salary and increases annually until it reaches the top of the range.
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