Job Title: Senior Infrastructure Specialist, Platform and Cloud Location: Rushmere, Northern Ireland Purpose of the Role The Senior Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and expertise across Pilgrim's UK Infrastructure and Cloud Environment covering hardware, technical systems software and cloud-based technologies. To provide specialist technology expertise and be the escalation point across the Infrastructure Services Team, including technical ownership and management of high priority incidents and problem records. Ensuring that technology implemented is supportable and maintainable whilst making practical and commercial recommendations for the maintenance of our technology landscape Key Responsibilities Be responsible for maintaining and proactively managing the portfolio of IT Solutions Provide Specialist level Incident and Problem management support. Architect and Design Solutions that are resilient, secure, and scalable across on-premise and cloud environments. Perform problem identification and root cause analysis for complex issues. Perform regular health checks identifying and recommending any potential service improvements Participation and engagement in Projects/Service improvements impacting Infrastructure Services. Identification ownership and implementation of proactive maintenance plans including essential upgrades and software patches. Monitor and review service performance at a component level e.g. Application Server, production of reports including recommendations for risk mitigation. 3rd party/vendor liaison with respect to technical support, build and maintenance. Meet levels of service in line with published/agreed SLA's. Skills & Experience Required Significant number of years' experience in a specialist architecture/support/delivery role in a medium to large organisation, with significant technical delivery/support responsibility. Deep technical knowledge/specialism of the following technologies to "Expert" level: See Specialism Below Experience of architecting, designing, configuring, implementing, developing and supporting complex solutions with a value in excess of £1m. Experienced in impact analysis and technical risk assessment. Previous experience of budgetary and financial controls are desirable. Experienced in driving colleague/customer results through management of direct/indirect resources. Experienced in coaching, mentoring, and guiding technical staff Why Join Us? Very competitive salary Excellent healthcare benefits, including access to a 24/7 GP service and physio sessions. 33 holiday days each year (25 days flexible booking with 8 bank holidays). Additionally we offer a holiday purchase scheme Discounted staff shopping onsite on a range of products Free will writing service Enhanced maternity and paternity leave Please note: This role is fully office-based with no hybrid or remote working options. The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.