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We are seeking an experienced and highly motivated Quality Assurance Manager to join our team. The successful candidate will have management experience in a certified or regulated environment (e.g., ISO 9001) and a strong health and safety background within a manufacturing setting. This role requires a proactive, professional, and personable approach, coupled with excellent organisational, communication, and analytical skills.
Position Details
Salary: £43,000‑£45,000
Location: Banbury
Reporting to: Lead Quality Manager
Key Responsibilities
* Manage the full documentation of the ISO 9001 certified quality system.
* Facilitate 3rd‑party certification audits and liaise with relevant bodies.
* Ensure adherence to company policies, processes, and procedures, reviewing them regularly.
* Collaborate with management teams on process improvements and report to senior leadership.
* Maintain registers and documentation to ensure processes are followed.
* Oversee design quality standards, procedures, and specifications.
* Lead bi‑annual management review meetings.
* Implement, integrate, and oversee health and safety standards across the business.
* Chair Health and Safety Committee meetings and coordinate timely action on all items.
* Create and review health and safety documentation, ensuring regular updates.
* Conduct risk assessments with production teams and monitor associated risks.
* Work with facilities management on safety issues related to the workplace.
* Ensure safe working practices are adhered to and report issues to senior leadership.
* Maintain robust training matrices and ensure staff have necessary skills.
* Oversee training documentation for manufacturing and service teams, reviewing regularly.
* Audit documentation to verify process accuracy, including work-in-progress travellers, drawings, and kits.
* Manage change requests and assess impacts on processes.
* Maintain CAR/NCR registers, conduct reviews, and report trends.
* Spot‑check production processes, investigate issues, and initiate corrective actions.
* Review sign‑off and PDI documentation, implementing changes as needed.
* Serve as process owner for Engineering Change Management systems.
* Conduct internal audits, supplier management, and continuous improvement initiatives.
Required Skills and Experience
* Experience in quality management in a certified environment (ISO 9001).
* CQI experience and ISO 9001 Lead Auditor certification.
* NEBOSH or IOSH health and safety qualification.
* Knowledge of Six Sigma principles.
* Competent with Microsoft Office and other database systems.
* Strong leadership and team management skills.
* First Aid, Fire Marshall, and COSHH awareness training (desirable).
Personal Attributes
* Proactive, confident, and able to work independently.
* Strong interpersonal and communication skills.
* Excellent organisational, analytical, and problem‑solving abilities.
* Meticulous attention to detail, accuracy, and integrity.
* Ability to maintain confidentiality and exercise discretion.
Working Hours and Benefits
* Monday to Friday, 8:45 am – 4:45 pm.
* 25 days annual leave plus bank holidays.
* Company pension scheme.
* Employee discount schemes for shopping, entertainment, holidays, and fitness.
* Access to an Employee Assistance Program offering confidential support and webinars.
* Full induction and ongoing training relevant to the role.
* Opportunities for career development via structured development plans.
If this role interests you, please contact Dan Walton on 01254 781300.
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