6 months contract with a Local Authority
Job Summary:
• To monitor and review Supported People contracts and associated housing schemes, ensuring compliance with contract specifications and regulatory requirements.
• This role involves maintaining accurate records, assessing client support needs, facilitating referrals, and providing performance reports.
• The role supports housing services by ensuring payments, support, and services are effectively managed in line with relevant policies.
Key Duties/Accountabilities (Sample):
• Conduct service reviews of Supported People and other supported housing schemes to ensure contractual compliance and service quality.
• Undertake referrals to tenant support schemes and monitor outcomes, maintaining up-to-date computerised records.
• Assist in the review and implementation of local commissioning plans for Supported People services.
• Carry out housing-related support needs assessments and update client records accordingly.
• Prepare and submit regular reports on service performance, including monitoring against national standards and performance indicators.
• Administer client assessments under Fairer Charging policies and ensure accurate reconciliation of payments.
• Represent housing services at meetings, working parties, and resident forums, providing reports and presentations as required.
• Ensure adherence to financial regulations, health and safety legislation, and equal opportunities policies.
Skills/Experience:
• Experience working with the public, particularly vulnerable clients.
• Knowledge of housing and support issues, including tenancy law and welfare benefits.
• Experience in contract monitoring within housing or supported housing environments.
• Proficient IT skills, including use of housing management systems and office software.
• Excellent interpersonal, written communication, organisational, and administrative skills.
• Ability to work independently and as part of a team.
• Commitment to confidentiality, equal opportunities, and maintaining a calm, professional manner under pressure.
Additional Information:
• The closing date: 04/08/2025.