Overview
Office Administrator – Environmental Products and Services Ltd
Location: Newry, Northern Ireland (Office-based)
Job Type: Full-Time, Permanent – Monday to Friday
Benefits Package: EPAS Ltd offers a competitive benefits package including:
* Private Health Insurance (employee, partner and children up to age 25) after 9-month qualifying period.
* Death in Service Life Insurance after the qualifying period.
* 30 Days’ Paid Holiday per annum.
* Opportunities for career progression and skills development.
* A supportive and dynamic work environment in a growing industry.
About EPAS
About Environmental Products and Services Ltd (EPAS Ltd): https://youtu.be/osiPr9XDWQ8
Key Responsibilities
* Invoice and raise sales orders from Stockport and Newry locations.
* Create commercial invoices and manage the invoicing of daily jobs.
* Set up and maintain recurring invoices and manage maintenance contracts.
Customer Communication
* Respond to customer emails, providing timely resolutions to queries.
* Send statements, copy invoices, and customer job sheets.
* Answer incoming calls, handling both customer service and accounts-related queries.
Customer Accounts Management
* Open new customer accounts and perform credit checks, including verifying VAT numbers.
* Assist with customer credit issues, issuing credits where required.
* Maintain accurate customer records and assist with account updates.
Payments & Financial Support
* Allocate payments and take phone payments from customers.
* Chase outstanding payments and provide support for payment processing.
* Assist with staff timesheets at the end of each month.
Compliance & Reporting
* Ensure all financial and customer records are accurate and compliant.
* Update utility spreadsheets and handle supplier details forms for new customers.
* Assist with maintaining relevant financial and operational spreadsheets, maintenance contract spreadsheet.
Booking & Organising
* Book flights, accommodation, and manage installation scheduling for engineers.
* Organise service visits and installations, coordinating with customers and engineers.
* Assist in preparation of budgets, forecasts, and financial performance reports.
* Manage invoices, purchase orders, credit control, and expense processing.
* Monitor cash flow and support monthly and year-end financial reporting.
* Ensure compliance with company financial policies and procedures.
Key Requirements
* Previous experience in accounts or customer service, preferably within a similar industry.
* Proficiency in Microsoft Office Suite; knowledge of accounting systems (e.g., Sage), Salesforce.
* Strong communication and interpersonal skills with the ability to work professionally, independently and as part of a team.
How to Apply
Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to hr@epas-ltd.com with the subject line: “Office Administrator – [Your Name]”
This description is provided for job applicants and does not include internal or historical award listings or extraneous references.
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