About the role
Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership. From motivating the team and delegating tasks to rolling up your sleeves, our Team Leaders help our stores deliver great results and maintain high standards every day.
As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll help the Store Manager with day‑to‑day operations, support colleagues in providing excellent customer service, and ensure the store is ship‑shape and presentable for the local community. You will carry out tasks such as:
Responsibilities
* Keeping on top of produce freshness, inventory, and stock management, as well as cash processes.
* Date monitoring and price checking, keeping stock loss at a minimum and ensuring all reductions are visible.
* Maintaining consistent stock control by performing stock takes and gap checks.
* Supporting colleagues through people‑management activities (managing holiday requests and scheduling), alongside the Store Manager.
As a keyholder, you’ll be responsible for opening and closing the store and for ensuring it is always safe and secure. Therefore, flexibility is key as you will need to work evenings and weekends.
Qualifications
* Previous experience of leading and inspiring a sizable team (full training will be provided if not).
* Ability to build relationships with colleagues, celebrating success.
* A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
* A reliable and dependable manner, alongside being an engaged brand ambassador.
* An inspiring, helpful, and trustworthy presence.
* You must be over 18 years old to be a Team Leader, as you’ll need to authorise age‑related sales.
Benefits
* 30 days annual leave, including public holidays (pro‑rata).
* Pension scheme with up to 12% employer contribution.
* Generous colleague discount rates across our family of businesses.
* Annual discretionary colleague bonuses to reward hard work.
* Working schedules available four weeks in advance.
* Free tea and coffee provisions during rest breaks.
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