Job Description
a reliable, organised and proactive Caretaker / Lettings Coordinator to join our Site Team. This is a key front-of-house role supporting community use of our sports facilities while also contributing to the safe, secure and effective day-to-day operation of the school site.
This post would suit someone who enjoys working independently, has strong customer service skills, and takes pride in maintaining a safe and welcoming environment.
Working Pattern
Shift patterns will be worked between the following hours:
* Monday & Friday: 17:30 – 21:30
* Tuesday to Thursday: 17:30 – 22:30
Additional daytime hours during school holiday periods and occasional weekend/evening work may be available, depending on demand.
Please note: this role includes periods of lone working.
Key Responsibilities
Lettings & Customer Liaison
* Act as the first point of contact for external hirers using the school’s sports facilities
* Manage and oversee bookings using the School Hire online platform, ensuring all required documentation is in place
* Respond professionally to enquiries and queries from external clients
* Prepare facilities for use, including setting out and returning equipment
* Supervise lettings sessions, responding to requests or issues as they arise
* Complete accident and incident reports where required
* Report concerns, faults or improvement needs to the Site Manager and Trust Estates Manager
* Ensure compliance with emergency procedures, including fire evacuation and lockdown
* Open, close, secure and lock the site at the start and end of each shift
Caretaking & Site Support
* Ensure the security and safety of the premises, including gates, doors and windows
* Carry out basic maintenance and minor repairs (e.g. painting, lamp changes, installing noticeboards)
* Support room and event set-ups, including exams, meetings and assemblies
* Assist with portering tasks and contractor supervision when required
* Maintain external areas, clearing litter, debris and weeds
* Monitor site safety during adverse weather conditions
* Undertake basic cleaning tasks when cleaners are unavailable
* Carry out regular inspections of school minibuses
* Participate in an out-of-hours alarm call-out rota
* Act as a School First Aider (training can be provided if required)
What We’re Looking For
Essential Skills & Experience
* Experience working within a school, sports or community lettings environment
* Good working knowledge of Health & Safety procedures
* Strong organisational skills with the ability to problem-solve and remain calm under pressure
* Confident, professional communication skills (written and verbal)
* Competence using IT systems, including Word, Excel and online booking platforms
* Ability to work effectively both independently and as part of a team
Desirable
* A current First Aid qualification
* Experience working in a school environment