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Customer service advisor

Hull
CCA Recruitment Group
Customer service advisor
Posted: 3 September
Offer description

ROLE: Remote Customer Service Advisor
SALARY: £24,500
LOCATION: Bedworth -Hybrid with 1 or 2 days in office per week

HOURS: - You'll work a flexible 37.5-hour shifts between Monday - Sunday 8am - 8pm.

CONTRACT: Full time and Permanent

START DATE: September

Here at CCA Recruitment we are teaming up with our client who is the largest provider in aftercare for domestic appliances.

We are looking for a Customer Sales Advisor with call centre experience to join their team, taking inbound calls from their customer base who will be calling with general enquiries, to update details or to book in a repair for their products.

What does the role entail:

· Acting as the first point of contact for customers who need help.

· Assisting customers calling regarding faulty goods.

· Building rapport with our customers and getting to know their needs.

Our client will provide you with training, you just need to provide your customer service experience and knowledge and I'm sure you will be a great match.

This is an inbound customer service role where you will be dealing with the customers request in a timely manner. We do ask that you only apply if you have Sales experience in a contact centre where you have sold/upsold to customers.

If this is the role for you and your criteria matches please apply today!

If this is the role for you and your criteria matches, please apply today!

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

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