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Pharmacy customer service associate

Lancaster
Walgreens
Service
Posted: 27 September
Offer description

Overview

Walgreens is hiring for a role that supports customer service and pharmacy-related operations. The base pay range is $15.00/hr - $17.50/hr. Your actual pay will be based on your skills and experience.


Base pay range

$15.00/hr - $17.50/hr


Responsibilities

* Models and delivers a distinctive and delightful customer experience; greets customers, engages with them, and assists with products and services.
* Registers sales on the assigned cash register and provides courteous, fair, friendly, and efficient checkout service.
* Assists the pharmacist, under direct supervision, in the practice of pharmacy; uses pharmacy systems to obtain patient and drug information and process prescriptions; adheres to Good Faith Dispensing policies and regulatory requirements.
* Performs duties related to store operations including inventory management, merchandising, pricing, and assisting with displays and resets as directed.
* Provides customer service in the photo area, including digital passport photo service and related products; assists with web order pickups and delivery.
* Handles customer inquiries and resolves issues to ensure a positive customer experience; supports pharmacy workflow and reports prescription errors as needed.


Training & Personal Development

* Earns and maintains PTCB certification through the designated program and/or state required certification/registration.
* Attends training and completes PPLs requested by Manager or corporate; maintains knowledge in healthcare and pharmacy developments.


Basic Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Willingness to work a flexible schedule, including evenings and weekend hours.


Preferred Qualifications

* Prefer six months of experience in a retail environment.
* Prefer prior Walgreens experience, good math and computer skills, and knowledge of store inventory control; PTCB certification is a plus.


Other

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation offered depends on geography, skills, education, experience, and other factors. This role will remain open until filled. For benefits, please review the Walgreens benefits page.

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