Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Why This Role?
If you're someone who thrives at the intersection of strategy and execution, someone who gets energized by turning complex supply chain data into real-world decisions that keep life-changing medicines in the hands of patients, this role was built for you.
As a Director within BMS's Customer & Portfolio Supply Operations (CPSO) team, you won't just be managing numbers on a spreadsheet. You'll be the critical link between local European markets and a truly global supply chain, shaping how BMS plans, delivers, and responds at scale. You'll lead a team, influence cross-functional partners across the globe, and have a direct hand in ensuring that patients across Europe have access to the medicines they need, on time, every time.
This is a high-visibility role with real scope, real impact, and real opportunity to grow.
What You'll Actually Be Doing
1. You'll own EU-wide demand consolidation and that means your fingerprints will be on decisions that flow all the way up to Executive S&OP. You'll manage and mentor a team of Demand Planners, guiding them through recruitment and onboarding and building a culture of high performance and continuous improvement.
2. You'll lead with cross-functional partners from Finance, Product Management, and Business Intelligence, driving alignment on forecast scenarios and making sure every key decision, risk, and opportunity is clearly documented and acted on. When it comes to demand signals, whether that's competitive intelligence, regulatory timelines, parallel trade dynamics, or reimbursement changes, you'll be the one synthesizing it all into a forecast that's accurate, defensible, and actionable.
3. This means you'll develop a genuinely broad commercial and scientific understanding of the markets you support, a perspective that's rare and highly valuable in the industry.
4. You'll partner with cross-functional teams to prepare and lead Market S&OPs and S&OE processes, ensuring supply strategies are aligned across markets and operational units. When risks emerge, backorders, potential write-offs, supply disruptions, you’ll be the one providing the analysis, the narrative, and the path forward.
5. You'll also collaborate with site supply teams and commercial partners to protect customer service levels, manage inventory health, and ensure BMS's supply chain metrics (OTIF, Customer Service, PWO) are consistently met. In short, when markets need answers, you'll have them.
6. New product introductions are some of the most exciting and most complex, moments in pharma. You'll play a key role in ensuring launches land smoothly, partnering with Launch Excellence, Supply Chain Planning Leads, and New Supply Planners to translate market-level demand into site production plans. Your scenario planning work (0–12 weeks and 0–12 months) will give the business the confidence it needs to make bold decisions at critical moments.
7. This isn't a siloed role. You'll lead cross-CPSO initiatives spanning Global, Intercon, and APAC teams, shaping demand planning processes, ways of working, and KPI frameworks at an enterprise level. If you're looking for a platform to grow your global influence and build a reputation as a go-to leader in supply chain planning, this is it.
What You Bring
8. 10–15 years of experience in Supply Chain Planning within the pharmaceutical or consumer goods industry
9. A strong grounding in demand planning processes and KPIs, Forecast Accuracy, Bias, MAPE and the analytical mindset to know when numbers are telling a story worth paying attention to
10. Hands-on experience with ERP and Advanced Planning Systems (SAP BW experience is a strong plus) and data tools like Tableau and Excel
11. Familiarity with cGMP, FDA, or equivalent regulatory environments, and a working knowledge of logistics, warehousing, and transportation operations
12., you understand P&L, budgets, and how operational decisions translate into business outcomes
13. : you're someone people want to follow, collaborate with, and learn from
14., you can distill complexity into clarity for any audience
15., you're comfortable working across geographies, time zones, and organizational layers