Join Our Team at Chartwells!
At Chartwells, we believe in rewarding your hard work with a comprehensive benefits package designed to support you and your family. Here’s what we offer:
* Contributory Pension Scheme: Secure your future with our pension plan.
* Career Growth: Explore our Career Pathways and MyLearning programmes to advance your career.
* Healthcare Benefits: Quick access to a Digital GP for you and your immediate family.
* Travel Discounts: Enjoy exclusive deals with TUI, Expedia, Booking.com, and more.
* Grocery Savings: Save on your food shop with discounts at Tesco, Sainsbury's, Morrisons, and others.
* Cinema Discounts: Get up to 44% off cinema tickets for your favorite blockbusters.
* Cash Rewards: Earn cash rewards every time you spend, usable at a wide range of brands.
* Wellness Programs: Unwind with free wellness, mindfulness, and exercise classes.
* Share the Love: Pass on all discounts and offers to your friends and family!
Your Role: What You'll Be Doing
As a vital member of our team, you will be the first point of contact for hospitality inquiries. Your main responsibilities will include:
* Handling all incoming sales and hospitality inquiry calls.
* Supporting the Hospitality Team with client liaison and account management.
* Processing hospitality client bookings and managing finances.
* Performing departmental administration and filing tasks.
Daily Duties: Keeping Things Running Smoothly
* Prepare function sheets for the week ahead and update CPU clipboards daily.
* Update event consumptions within 24 hours.
* Maintain the daily event calendar with incoming inquiries.
* Add new inquiries to the hospitality pipeline tracker and keep it updated.
* Manage hospitality emails and ensure responses within 24 hours.
* Coordinate with Dispatch and Hospitality Supervisors to meet all deliveries and customer requirements.
Sales and Marketing: Making Connections
* Focus on delivering excellent customer service and communication.
* Prepare quotations for the Occasions and Only at Oxford brands.
* Assist in crafting creative pitches and designs.
* Manage the Only at Oxford Instagram and Twitter accounts.
Finance: Keeping Track
* Ensure all events are captured on Planon.
* Monitor and update all consumption records.
* Complete Nexus labour and hospitality stock bookwork.
* Track uniforms, conduct stock takes, and manage purchasing.
About Us
As part of Compass Group UK&I, Chartwells is the leading provider of catering and support services in the education sector. For over 25 years, we have focused on helping those in education build strong bodies, sharp minds, and lead long, healthy lives. Every week, we serve millions of nutritious and delicious meals to students across the UK.
At Compass Group UK&I, we are committed to fostering an inclusive environment where everyone can be themselves and thrive. We celebrate the unique talents, beliefs, backgrounds, and abilities of all our team members. Join us and be part of a culture that values diversity as our strength!