TipTopJob Milton Keynes, England, United Kingdom
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TipTopJob Milton Keynes, England, United Kingdom
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Join to apply for the Telecoms Support Engineer role at TipTopJob
Salary: GBP 26,000 : GBP 28,000
Location:Milton Keynes : Office:based, 5 days per week
About The Role
We are working with a well:established telecoms company in Milton Keynes seeking aTelecoms Support Engineerto join their team. You'll be the first point of contact for incoming calls and queries, helping customers with internet and network:related issues.
This role is perfect for someone with existing IT/networking experience, but we're also open tograduates eager to start a career in IT/Telecoms.
Key Responsibilities
: Respond to customer queries via phone and email, diagnosing and resolving technical issues.
: Provide support for networking, internet connectivity, and VoIP systems.
: Configure and troubleshoot routers, switches, firewalls, and VPNs.
: Escalate complex issues to senior engineers when required.
Essential Skills
: Excellent verbal and written communication skills.
: Solid understanding of networking concepts (LAN/WAN, VPNs).
: Knowledge of SIP protocols.
: Experience with routers, switches, and firewalls.
What's on Offer
: Salary up to GBP 28,000, depending on experience.
: 25 days annual leave.
: Company pension scheme.
: Eye care scheme.
How
If you're interested in joining a friendly and supportive telecoms team, apply today : we'll be in touch shortly.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Advertising Services
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