Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, and play a vital role in building a top team environment.
About us
We’re an award-winning franchise proud to be exceptional — just like the Costa Coffee brand, which has been voted the nation’s favourite coffee for 11 years.
At Scoffs, you’ll be part of a genuine, warm team that shares a love for coffee and a desire to deliver great experiences to customers, communities, and colleagues.
About the role
As a Barista Maestro (Team Leader), you’ll be the face of Costa Coffee, responsible for delivering excellent customer service and leading the team in the absence of the Store Manager and Assistant Manager. Prior experience is desirable but not essential; we will provide excellent on-the-job training covering customer service, brand standards, and health and safety procedures.
Your daily tasks will include making Costa Coffee, perfecting your craft through training, and ensuring every customer has an awesome experience. You will also:
1. Craft great coffee with passion and energy
2. Serve customers with a smile and create memorable moments
3. Be knowledgeable about all Costa products to advise customers
4. Lead your team to meet brand standards
5. Maintain health, safety, and cleanliness standards
6. Replenish stock and assist with deliveries
7. Support your Store Manager
8. Have fun at work and encourage your team to do the same
About you
A great Barista Maestro loves coffee, has a genuine passion for people, and a desire to learn and excel. To succeed, you should have:
1. A positive outlook and energetic personality
2. A passion for delivering excellence
3. Good communication skills for engaging with customers
4. Confidence and courage
5. A hardworking attitude to multitask effectively
What we offer
- Opportunities for personal development and career progression
- Minimum 20-hour contracts
- Free handmade drinks and 50% discount on food and bottled drinks while on shift
- Employee assistance program and wellbeing initiatives
- Fundraising activities to make a difference
- 25% discount in Costa outlets across the UK with a discount card
- Incentives and a bespoke team member reward program
- Company pension scheme
To apply, click the link below!
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