Job description
Key Responsibilities
* Sales and Business Development
o Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service)
o Propose clients for, and participate in, local activation events in line with the Brand Universe
o Support colleagues in their sales by helping to prepare invoices, gifts, packaging
o Ensure requests and enquiries (online, email, phone) are followed up in a timely manner
* Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge
* Follow-up with customer repairs liaising with customer care in Southampton and Swiss headquarters.
* Provide reliable information to customers in all matters relating to sales and customer service.
* Placing orders for Blancpain accessories, ensuring stock is upto date and available
* Boutique Operations
o Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc.
o Understand and respect all operating and security guidelines
o Follow the security and proper maintenance of stock timepieces
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