A municipal services provider in Norwich is seeking a Customer Experience Team Leader for maternity cover. The role requires overseeing daily operations, managing enquiries, and supporting customer satisfaction. With a focus on leadership and communication, candidates should have experience in customer-focused environments and be proficient in Microsoft Office. This full-time position offers 37 hours a week, with part-time options considered, and includes numerous benefits such as 25 days annual leave and a Cycle to Work Scheme.
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