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Client manager

Maidenhead
Starfish Accounting Ltd
Client manager
Posted: 4h ago
Offer description

Hire Purpose is proudly partnering with Starfish Accounting, an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on.


On top of receiving multiple awards, Starfish were nominated as finalists for Xero’s ‘Small Firm of the Year’ in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025.


This brand-new appointment for an additional Client Manager is true testament to this.


Reporting directly to Emma Lawrence, Co-CEO, you will:


* Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships
* Oversee and review the quality and consistency of output across your pod
* Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work
* Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement


You will be joining Starfish ahead of a positive and steady period of evolution. This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation.


Therefore, we are only considering:


* Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track-record reviewing the output of Accountants and Bookkeepers
* Personable leaders with interpersonal skills and prior experience of delivering within a client facing role
* Proactive, and adaptable leaders with familiarity towards continuous improvement
* Individuals who can balance commercial judgement with an efficient focus on delivery


Starfish’s culture reflects the ethos of their business as one that is genuinely invested in their community.


As an employer that values and celebrates flexibility, you will be required in the office between 1-2 days' per week with Tuesday as a core office day, and the freedom to come in more often if you choose.


If you would like to explore this opportunity in more detail, please submit your CV. A cover letter will be required as part of the process.


Hire Purpose champions inclusive recruitment.

We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion.

Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.

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