Transport Administrator – Fulfilment Team (Temp - Permanent)
Monday–Friday | 37.5 hours per week (30 mins unpaid lunch)
Salary: £26,500 per annum (Temp pay equivalent: £13.58 per hour)
We’re looking for a detail-driven Transport Administrator to join a busy Fulfilment Team, supporting day-to-day transport operations and ensuring freight movements, returns and invoicing are managed accurately and efficiently. This is a great role for someone who enjoys a fast-paced environment, is confident working with systems and spreadsheets, and can communicate clearly with customers, carriers and internal teams.
What you’ll be doing
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Create and maintain domestic freight records (inbound/outbound), including backloads, return loads and pallets
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Book and build return loads, coordinate collection windows, chase confirmations and resolve access/ETA issues
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Prepare and reconcile customer invoices, checking rate cards/surcharges and resolving invoice queries
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Liaise with customers regarding collection times, POD queries and service updates, keeping accurate service logs
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Keep TMS/WMS and spreadsheets up to date and accurate
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Produce daily/weekly KPIs (e.g., OTIF, returns, cost-to-serve)
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Support the transport/warehouse interface (returns put-away, damages claims, pallet reconciliation)
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Escalate exceptions promptly and suggest corrective actions to prevent reoccurrence
What we’re looking for
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Experience in a transport, logistics, fulfilment or warehouse admin role (or similar fast-paced operations environment)
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Confident using TMS/WMS systems and Excel/spreadsheets (accurate, organised, comfortable with data)
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Strong attention to detail with the ability to manage multiple tasks and deadlines
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Clear communicator — comfortable dealing with customers, hauliers and internal teams
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Practical problem-solver who can spot issues early and escalate appropriately
Why join?
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Stable, temp - permanent role in a busy fulfilment operation
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A role with real variety: transport admin, returns coordination, customer liaison and KPI reporting
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Opportunity to develop your experience across transport and warehouse operations
Apply now if you are interested