Job Description:
We are looking for an experienced administrator to join our intermediate care and urgent response administration team. The successful candidate will be responsible for providing a high level of administrative support to the services.
Responsibilities include:
* Providing a single point of access for all incoming referrals to the service
* Supporting clinical triage of referrals and tracking patients through care pathways
* Coordinating service activities and providing a high level of customer service
* Liaising with patients, service representatives, healthcare professionals, and other colleagues
* Managing data to enable the service to operate effectively
* Preparing reports and letters in relation to patient care
* Producing performance monitoring reports as required
Requirements include:
* Experience as an administrator with excellent organisational skills and attention to detail
* Ability to deal with confidential and sensitive information in a timely manner
* GCSE education or equivalent
* Knowledge of office procedures and experience with computer systems
We offer:
* A progressive and innovative service in a social enterprise that is patient and staff focused
* Opportunity to become an MCH shareholder
* Well-established, in-service training, one-to-one supervision, and appraisals with regular support
* A friendly and supportive team
* Flexible working arrangements
Please note that the deadline for applications is 31st October 2025.
Medway Community Healthcare CIC is an equal opportunities employer and welcomes applications from all qualified candidates.
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