Job Title Volunteer Recruitment and Training Coordinator Role This is a n entry level, part-time administrative role within the Volunteer Recruitment & Training team The Listening Place (TLP) is an award-winning charity provid ing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living. Since open ing our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers. This is an exciting opportunity to join a small, dedicated team a nd play a vital role in ensuring our volunteers are recruited, trained and prepared to deliver our outstanding service. You will provide high quality administrative support across the volunteer recruitment and training process, helping the team to operate efficiently and effectively. We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty ( such as dyslexia ) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you. Key R esponsibilities Provide a dministrative support across the volunteer recruitment and training process Liaise with potential volunteers, interviewers and trainers Arrange and coordinate meetings, interviews and training events (this may involve travelling between sites) Ma nage room bookings and logistics for training and interviews Monitor shared mailboxes and calendars; respond promptly to email and telephone enquiries Request, track and record volunteer references Maintain accurate office systems, including data entry and upkeep of spreadsheets and databases Any other ad-hoc tasks as Attributes and Skills Essential Excellent administrative and organisational skills, with strong attention to detail Ability to work at a fast pace whilst maintaining accuracy Clear, confident written and verbal communication skills A reliable, punctual and enthusiastic team player, who work s collaboratively and build s positive working relationships Proactive and self-motivated, with the ability to plan, prioritise and manage competing demands Calm and professional under pressure High level of computer proficiency, particularly in MS Office (Word, Excel, PowerPoint) Ability to handle sensitive and confidential information with discretion and tact Strong commitment to, and understanding of, T he Listening Place ’s mission and values Desirable Recent experience in an administrative rol e Experience working or volunteering within a charity o r volunteer-led organisation Hours 3 days a week (22.5 hours ), worked during office hours, Monday to Friday. O ccasional evening and weekend work to meet operational requirem ents. Location Predominantly office based at our Hammersmith or Liverpool Street office s with some remote working. Reporting line T he Volunteer Recruitment and Training Coordinator will report to the Senior Volunteer Recruitment and Training Coo r dinator. Salary £ 18, 094 pro-rated per annum ( s ubject to a scheduled review and anticipated increase in April 2026) plus : 3% employer contribution towards pension 15 days annual leave per annum (plus pro-rated public holidays) Employee Assistance Programme A ccess to Medicash health insurance and critical illness cover Application process Please submit a CV and cover letter (maximum one A4 page) by Friday 30 January. Candidates shortlisted for interview will be asked to complete a homework tas k in advance .