This is a unique opportunity for someone who is willing to act as the key leader for specific geographical patches within the Scheduling Diary. As the Scheduler, you will oversee the maintenance scheduling diary, you will work in the Operational Support Teamand work with the Customer Services Team to ensure repairs are diagnosed and scheduled correctly.
You will be the first point of contact for scheduling enquiries and you will be liaising directly with all internal and external customers to solve problems using standard procedures in a timely, efficient and effective manner. This is predominantly an office based role, with the opportunity to work in a hybrid way as agreed with your line manager.
What youll need
* Qualified to GCSE/O Level standard or similar.
* Experience of scheduling work in a maintenance environment and can demonstrate.
* Experience of delivering a front line, customer focussed service.
* Experience of working in a housing management or maintenance environment.
* Experience of working on an inner city, multi-cultural environment and working closely with tenants
In your supporting statement, it is important that you address how you m...