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Head of digital services

Manchester
WRc Group
Head of digital
Posted: 23 February
Offer description

The Vacancy

WRc is expanding its Digital Consultancy capability to meet growing demand for data‑driven solutions across the water and environmental sectors. We're looking for a Head of Digital Services/Principal Consultant who can combine technical rigour, commercial awareness, and creative problem‑solving to help shape the future of digital services for our clients.

This is a full time, hybrid role (37 hours per week) Monday - Friday.

Key Responsibilities:

Technical -

Take ownership of your value proposition and lead the delivery of complex consultancy projects across clean water and wastewater domains.
Provide subject matter expertise in one or more of the following areas:
GIS, spatial analysis, and geospatial data management
FME (Feature Manipulation Engine) workflows and automation
Hydraulic modelling and network/drainage impact assessments
Leakage strategy, network performance, and optimisation
Data science, analytics, and digital transformation
Management consulting and business transformation
Environmental and Social Governance (ESG)
Develop tailored methodologies aligned with client needs, regulatory expectations, and industry best practice.
Engage with stakeholders to understand requirements, communicate findings, and co‑create solutions.
Support proposal development, including scope definition, resource planning, and pricing.

Client -

Develop scopes of work and produce high‑quality, costed proposals in line with internal quality standards.
Build and maintain productive client relationships to support revenue growth and repeat business.
Provide excellent customer care and be responsive to evolving client needs.
Identify opportunities and lead the development of successful proposals.

People -

Foster a team culture of proactivity, innovation, transparency, collaboration, and flexibility.
Mentor and support junior colleagues in their technical and professional development.
Work safely and ensure adherence to all health, safety, environmental, and quality requirements.
Report positive interventions, near misses, and hazards in line with SHEQ expectations.

Person Specification:

A degree in a STEM discipline or significant relevant experience within the UK water industry (e.g., network operations, asset management, leakage, GIS, digital transformation, environmental consultancy).
Strong understanding of UK water sector regulatory frameworks (e.g., Ofwat, Environment Agency, DWI).
Experience working with geospatial data, GIS platforms (e.g., ArcGIS, QGIS), and FME for data processing and automation.
Ability to define problems, collect and interpret data, draw valid conclusions, and make clear recommendations.
Excellent written and verbal communication skills, including the ability to produce high quality consultancy reports and engage confidently with clients
Experience in clean water network modelling, asset management, or digital transformation programmes (desirable)
Familiarity with Python, SQL, or other data analysis tools (desirable)
Experience delivering consultancy services or working in a client facing environment (desirable)

Salary and Benefits:

Competitive salary
Life assurance
A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership
Contributory Pension Scheme
Regular training and career development

Full Job Description Attached Under 'Documents'

RSK Group Ltd is an equal opportunities employer.

#GIS #Wrc

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.

About Us

Water Research Centre (WRc) is an independent centre of excellence for innovation and growth that boasts more than 90 years of delivering leading, technical research and innovation services to the global water, waste management and energy sectors. Its subsidiary business, Cognica, is a leading provider of intelligent information-management solutions and services to the construction and estate-management markets. The businesses are based in Swindon, UK.

WRc's 170 employees bring a shared purpose of discovering and delivering new and exciting solutions that enable clients to meet the challenges of the future. In addition to its wide breadth of services in water, WRc is also home to the National Centre for Environmental Toxicology, an expert team of scientists and toxicologists offering a toxicology-on-demand subscription service.

The company is renowned for its ability to address global issues, including climate change, green growth and water and sanitation services, through applied engineering excellence, highlighted through its tagline, "innovation through collaboration".

WRc is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.

We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.

If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?

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