Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us – everyone is welcome. To see this in action, check out our Tik Tok. Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are: ✨ Grow Together, Celebrate Each Other and Break All Boundaries ✨ We are proud of our journey so far and we’re about to embark on our most exciting adventure yet, opening our biggest and most experiential Global Flagship Store right in the heart of Carnaby. A true playground for jewellery lovers. With our values at the heart, it will represent everything we stand for as a business - innovation, premiumisation, playfulness & integrity. WHAT'S THE MISSION? Inspire our customers to achieve the ear stack of their dreams providing an exceptional and professional experience like no other with the customer at the heart of the journey. WHAT DOES SUCCESS LOOK LIKE? As a leader in your field you will consistently deliver an experience aligned with our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative You will thrive in delivering a world class experience like no other, ensuring the customer is at the heart of all decisions, leading a centre of innovation and experimentation Execute precise and aesthetically pleasing piercings, ensuring the customers' vision for their ear stack is realised with meticulous attention to detail. Inspire the customer with styling advice, demonstrating different stack options and jewellery choices as well as establishing a personal connection with them Strong presence on the shop floor, actively sharing your expertise The ability to be adaptable and genuine in more sensitive/sentimental appointments Thoroughly keeping on top of the hygiene & cleanliness of your studio, as well as managing piercing supplies for your store WHAT WOULD YOU LIKE FROM ME? A values champion and brand ambassador, our values must resonate deeply with you This role is suitable for any Piercers with at least 2 years experience in a studio looking for that next step in their journey You radiate positivity & enthusiasm and inspire the people around you Strong communication and interpersonal skills, with the ability to collaborate with teams at all levels You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have WHAT WE DO FOR YOU: £16 p/h commission Product Allowance Friends & Family Discount 28 days holiday 1 day/yr service pro rata Many Socials and Awards evenings to celebrate our amazing team Personal Financial Coaching We're looking for a mix of Full-time & Part-time piercers so let us know your preferred hours. To find out more about life as a Piercer at A&M, meet our Piercer Ara We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.