Accounts administrator

💷ACCOUNTS ADMINISTRATOR - 3 MONTHS FTC

Step into a fast‑paced finance team driving major system transformation in Microsoft Business Central. Bring your BC expertise to keep our accounts sharp, accurate, and ahead of change.

Hours: 37.5 hours per week

Shift pattern: Monday - Friday 09:00-17:30 with an hours unpaid lunchbreak

Salary: up to £26,000 per annum dependant on experience

Location: Hybrid - Bowthorpe, Norwich (3 days in office pw)

Start Date: May/June 2026

Please note that this role is subject to pre‑employment screening, including two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

This role is a UK based role and any hybrid/remote work must also be within the UK.

Perks :

* 172.5 hours holiday per annum (pro rata)
* We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* 24/7 employee assistance programme with an easily accessible app!
* Family and friends’ discounts on our services & products
* Free on‑site parking


👇ABOUT YOU

We’re seeking someone with solid finance experience, strong BC knowledge, and the ability to thrive in a fast‑moving, systems‑focused environment. If you’re detail‑driven, tech‑savvy, and ready to hit the ground running — this role is for you.


🧠 Experience (Essential)

* Minimum 2 years’ experience in an Accounts Assistant or Finance Administration role
* Minimum 2 years’ hands‑on experience using Microsoft Business Central
* Strong understanding of Accounts Receivable processes including invoicing, credit notes, refunds, and payment allocation


✨ Desirable

* Experience within a subscription‑based or high‑volume transaction environment


🎓 Qualifications & Training

* Educated to GCSE level (or equivalent) with passes in Maths and English
* Confident user of financial systems, especially BC


✨ Desirable

* Working towards a professional qualification such as AAT


💻 Skills & Knowledge

* High level of computer literacy, with strong Excel and general IT proficiency
* Excellent numerical accuracy and attention to detail
* Confident navigating financial systems, particularly Business Central


💼 Personal Attributes

* Strong written and verbal communication skills
* Organised, able to multitask, and comfortable working to tight deadlines
* Professional, reliable, and accountable
* Works well both independently and as part of a team


🧾 About the Role

We're undergoing an exciting period of transformation within Microsoft Business Central (BC), including a major subscription platform migration. To keep our financial data accurate and up to date, we're looking for short‑term support with a strong analytical focus. You’ll play a key role in managing the Accounts Receivable Ledger, so prior BC experience is essential.


Day To Day:


💳 Customer Payments & Refunds

* Process and allocate Direct Debit, card, and bank transfer payments in BC
* Match payments to open invoices
* Issue customer refunds across BC and other payment platforms
* Allocate refunds to relevant credit notes


📘 Accounts Receivable Ledger

* Raise manual, contract, and B2C/B2B invoices and credit notes
* Reconcile customer accounts and clear unallocated items
* Monitor and correct account errors or omissions
* Support daily clearing of open sales orders
* Highlight potential bad debts
* Update VAT status, payment methods, and contract details
* Assist with B2B credit control activities


🤝 Inter‑Department Support

* Respond to payment‑related queries via email or phone
* Manage internal tickets (Gorgias) on customer account issues
* Share relevant customer account data with teams promptly
* Work closely with the Subscriptions/Credit Control team to ensure smooth collections


📅 Daily & Month‑End Tasks

* Support daily bank reconciliations
* Assist with month‑end management accounts
* Provide cover for colleagues during holidays or illness
* Undertake other ad‑hoc finance duties as needed


READY TO APPLY ✅

If you are interested in this role please upload your CV and answer a few questions about yourself.


OTHER INFORMATION

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

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