As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
This is an opportunity for an enthusiastic, flexible and hard-working individual to join the Radiology Department at Weston Hospital UHBW.
The successful applicant will be working within the administration team in Radiology.
The post holder will liaise with and act as a point of contact for queries from clinical and non-clinical staff, regarding the Community Diagnostic Centre and will also escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate.
To monitor, manage and validate active and backlog waiting list data for the CDC
To manage patient communications via telephone and use Trust systems to create letters, emails and text reminders
Implement the policy and investigate patients who do not attend (DNA) their appointment and follow up CDC Day lists for the different modalities and investigate rejected requests or missing images/reports from the CDC
To initiate appropriate action to address issues to ensure patients do not breach maximum waiting times and ensure patients are given reasonable notice and appropriate information.
Attend appropriate meetings as required by the role’s line manager
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.