The ideal candidate will have experience working as a HCA within a MIU, A&E or urgent care setting. Training and support will be given. An ability to undertake further skills training is essential.
The post also has administrative responsibilities, including using System One and booking patients at times and covering admin lunch while on shift.
Responsibilities
* Support the practitioners in assessing and treating MIU patients.
* Undertake wound care, apply splints, conduct observations (ECG, visual acuity), soft cast/plastering, stock take and ordering, restock unit/cleaning, cover admin and book MIU patients.
* Deliver basic individual nursing care, advice and education to patients underpinned by external training (e.g. NVQ level 3) and relevant practical experience.
* With appropriate training, carry out delegated clinical procedures such as simple wound care and closure, application of plaster of Paris and soft casts, application of splints and bandages, and equipping and fitting patients with mobility aids such as crutches and frames.
* Seek supervision and advice from on‑site qualified staff as required.
* Greet and deal with patients in a friendly, sympathetic and supportive manner.
* Alert staff to the arrival of patients who may need immediate assessment, maintain a “watching‑brief” over patients waiting to be seen and alert staff to potential security/clinical problems.
* Ensure patient dignity and confidentiality are maintained in all verbal, IT and written communications.
* Undertake and accurately record biometric observations: blood pressure, blood glucose, temperature, heart rate, oxygen saturation, respiratory rate, urinalysis, weight, visual acuity, ECG.
* With appropriate training and supervision, review and re‑dress simple wounds, remove sutures and other wound closures.
* Review problems associated with plaster of Paris casts/slabs and soft casts and provide appropriate re‑casting and repairs.
* Take responsibility for cleanliness and preparedness of all clinical equipment, maintain cleaning schedules as per CPFT and local protocols.
* Ensure equipment, consumables and stock levels are maintained as per local and decanted stock lists (rooms, cupboards, trolleys) and are fit for immediate use.
* Accompany, chaperone and support patients between departments and within the Minor Injuries Unit, ensuring safety, privacy and dignity.
* Be aware of and comply with emergency procedures.
* Provide relief Receptionist role to cover planned breaks and planned/unplanned absence at any MIU, accurately registering patients using both paper and IT systems.
* Book appointments in other hospitals/clinics; ensure x‑rays and patient notes are transferred and unit records updated.
* Maintain appropriate and accurate filing systems, both paper and IT‑based, matching communications such as x‑rays and letters.
* Liaise with all disciplines (hospital and community‑based staff, GP practice‑based teams, Social Services and Child Protection team).
* Provide administrative support, including reporting equipment faults, minor building repairs, ordering stock of medical stores and stationery, and ensuring adequate levels of patient information leaflets.
* Undergo pre‑employment checks, including DBS (if appropriate), references and Occupational Health; bring all identity documents to interview.
Working environment
The MIU's are a busy and fast‑paced environment. Working under pressure and quick thinking, and the ability to deal with stressful situations is essential.
Part‑time role
This is a part‑time HCA role based at Ely MIU with additional duties at Doddington and Wisbech MIU when required.
About CPFT
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, and supporting & empowering them to lead a fulfilling life. Our clinical teams deliver many NHS services through inpatient, primary care, community and specialist settings, including children, adults & older people’s mental & physical health, forensic & specialist mental health, learning disabilities, primary care, liaison psychiatry, substance misuse and social care.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under‑represented groups including disabled people, members of our ethnic minorities and LGBTQ+ communities. CPFT is an equal opportunities employer and we are committed to ensuring recruitment and selection processes are fair and transparent. For further information about our equality, diversity and inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.
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