TC Facilities Management is currently recruiting for a Cleaning Supervisor for an immediate start to join our team at Moto Rugby Services. If you take pride in your work, have a great eye for detail, and enjoy keeping spaces clean and welcoming, we’d love to hear from you! ✨ Position Details • Location: Moto Rugby Services, CV23 0EZ • Pay Rate: £13.21 per hour • Hours: 35 hours per week, 5 days out of 7 (including weekends on rota) • Shifts: 0600–1400, 1400–2200 & 1000–1800 • Vacancies: 1 • Contract Type: Permanent Please Note: Due to the site’s location and shift start times, you will need your own transport to get to and from site. Role Overview Oversee the day-to-day operations at the motorway services, ensuring the site runs smoothly and customers receive a high-quality service. Act as a point of contact between the client, service providers, and the site team to ensure clear communication and efficient operations. Monitor and report on service delivery standards and key performance indicators, ensuring alignment with both internal and client expectations. Support continuous improvement initiatives to enhance service delivery, customer satisfaction, and operational efficiency. Ensure all health, safety, and compliance requirements are met, including training staff in relevant procedures and policies. Foster a positive working environment, ensuring all team members are trained, supported, and engaged in their roles. Handle day-to-day employee relations matters, working with HR to address issues and maintain a respectful, professional workplace. Respond promptly and effectively to customer concerns, service issues, or emergencies to maintain a high level of service. Build and maintain strong relationships with both customers and service providers to ensure smooth operations and high customer satisfaction. Lead by example, coaching and supporting the team to meet their individual and collective goals. Adapt to changing circumstances and customer needs, taking initiative to overcome obstacles and ensure high standards are consistently met. Promote best practices across the team and share knowledge to support continuous improvement. What We’re Looking For • Previous cleaning and supervisor experience preferred but not essential – full training provided • Reliable, punctual, and able to work independently • A strong eye for detail and pride in maintaining a clean environment ✅ What We Offer • Full training and ongoing support • Opportunity to join one of the UK’s leading facilities management companies • Friendly team and a supportive working environment If this sounds like the right fit for you, apply today and start your journey with TC Facilities Management