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Fixed Term Contract for a Period of Six Months
About Us
Sheffield Museums Trust is the independent charity that runs six of the city’s leading museums and heritage sites: Abbeydale Industrial Hamlet, Graves Gallery, Kelham Island Museum, Millennium Gallery, Shepherd Wheel, and Weston Park Museum.
We believe that the museums and collections we care for belong to everyone, and we know that connecting with them can make people’s lives better. Our vision is to develop ambitious, resilient, collaborative museums that represent, celebrate, and inspire the people of Sheffield.
We aim to make the city’s museums welcoming, outward-looking, and connected to the communities around them. We are committed to working collaboratively to remove barriers that hinder access to our museums and collections, enabling more people to learn, reflect, and find joy and inspiration.
Sheffield Museums is dedicated to becoming an anti-racist organization, embedding equity, diversity, and inclusion across all aspects of our work—from collections and programming to policies, procedures, and workforce development.
As a valued team member, you will enjoy 30 days of annual leave plus bank holidays (pro rata if part-time), life insurance, and wellbeing support through our employee assistance program. We also promote a flexible working culture.
About the Role:
As a Visitor Assistant, you will provide a high-quality visitor experience through a warm welcome. You will assist visitors in enjoying and understanding collections and exhibitions through engagement and effective communication. You will also ensure public safety and the security of collections and buildings.
Applicants should be available to work during weekends and daytime hours.
About You:
The successful candidate will have:
* Experience working or volunteering in a customer or visitor service environment
* A commitment to delivering an excellent visitor experience
* Confidence in handling challenging situations
* Enthusiasm, friendliness, and helpfulness
* Experience working effectively as part of a team
The closing date for applications is Thursday, 1 May 2024, at midnight. All applications should be submitted via our Networx Recruitment system. Please note, we do not accept CVs.
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