Job Title: Scheduler / Contracts Manager
Location: Near North Weald, Essex
Salary: £28,000 – £30,000 + £125 weekend on-call bonus
Hours: Monday to Friday, 08:00 – 17:00
On-Call: 1 evening per week & 1 weekend day per month
Work Environment: 100% office-based
Job Type: Full-time, Permanent
Must be able to drive to get to office location
Join Our Client in their lovely offices in the countryside in Essex a maintenance commercial provider based near North Weald Essex, operating across the South of England. As they continue to grow, we’re looking for a proactive and highly organised Scheduler / Contracts Manager to join their dynamic and friendly control team.
This is a great opportunity for someone with experience in the construction industry who thrives in a fast-paced environment and is eager to grow within a forward-thinking company.
Scheduler Key Responsibilities
Manage a portfolio of high-profile commercial clients
Maintain service excellence by meeting KPIs and SLAs
Oversee and coordinate a team of engineers
Handle high volumes of inbound and outbound calls
Schedule and dispatch jobs efficiently throughout the day
Provide top-tier customer service and support
Respond to client queries promptly and professionally
Track job progress and keep clients updated
Accurately maintain records using the company CRM
Provide out-of-hours support one week per month (with bonus pay) What We’re Looking For in a Scheduler
Background in account or contracts management
Industry experience in drainage, plumbing, or construction
Confident communicator with strong interpersonal skills
Excellent customer service skills, especially in busy environments
Calm, professional, and tactful under pressure
Proficient in Microsoft Office (Word, Excel, Outlook)
Highly organised with keen attention to detail
Ability to multitask and prioritise effectively
Reliable, self-motivated team player
Strong verbal and written communication
Discretion and professionalism are essential
Solid references required What We Offer
Competitive base salary with additional on-call bonus
20 days holiday + public holidays
Company pension scheme
Free on-site parking
Casual office dress code
Company events
Clear opportunities for progression and long-term development If you’re an experienced scheduler or contracts manager ready to take the next step in your career, we’d love to hear from you. Join a fast-growing company that values professionalism, teamwork, and client satisfaction.
Apply today and help drive our clients continued success