Claims Examiner – Professional Indemnity
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Position Summary
We are seeking to hire a Professional Indemnity Claims Examiner to join our London office. The role operates under broad supervision, investigating and maintaining claims within the discipline, working within authority on assignments of moderate technical complexity, reviewing coverages, determining liability and compensability, securing information, and settling claims using claims policies and guidelines.
Key Responsibilities
* Interprets policy coverages and determines if coverages apply to claims submitted, escalating issues as needed.
* Sets activities, reserves and authorises payment within scope of authority, settling claims in the most cost effective and timely manner. Ensures prompt issuance of disbursements while effectively managing loss costs and claim expenses.
* Participates in performing investigations and evaluating claims through contact with insureds, claimants, witnesses and experts.
* Identify and escalates serious claim developments to management efficiently and effectively.
* Partners with legal counsel, account representatives, brokers, underwriters and insureds to develop a focused strategy for timely and cost effective resolution of claims.
* Develops and maintains strong broker relationships.
* Recognises need for negotiation, participates in planning strategy and negotiates within scope of authority.
* Analyses claims activity and prepares reports for management review.
* Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.
* Keeps current on relevant issues, regulations and trends.
* Complies with all applicable legal and regulatory requirements.
* May perform additional duties as assigned.
Skills, Knowledge & Experience
* Prior experience of managing Professional Indemnity Claims.
* Knowledge of claims and insurance industry theory and practices.
* Developing technical expertise, product specific knowledge and negotiation skills.
* Ability to negotiate and settle claims effectively.
* Good interpersonal and communication skills. Ability to effectively interact with all levels of CNA Hardy's internal and external business partners.
* Ability to work independently. Good time management skills.
* Good analytical and problem solving skills. Demonstrates attention to detail.
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products covering exposure for businesses of all sizes domestically and internationally.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Insurance
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