Princes Risborough
Salary £31k per annum
Hybrid workingDo you have Customer Service / Client liaison experience and enjoy working within a fast-paced commercial role?
We're working with a market-leading global Company, who are continuing their growth within the UK.
The Role:
Working within a small, dedicated team and part of a wider group, you'll be responsible for ensuring the consistent operation of the customer order process. This will involve:
Processing customer orders from phone, email and online.
Managing customer enquiries and liaison re logistics/delivery.
Monitoring stock levels and demand & supply planning.
Lots of data handling using Excel and Power BI - daily report creation
Handling customer complaints
Creating reports for various internal functions
General CRM system and day to day administration.Skills and Experience Required:
You'll have gained extensive Customer Service and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships.
Good IT knowledge is essential, particularly with Excel and Power BI/CRM/ERP systems.
With a salary of £31000 per annum and benefits package, this is an excellent opportunity to grow your career within a forward thinking organisation. There is also the option to work on a hybrid basis (3 days office/2 days WFH) once you've completed your training.
Apply now for more information