A financial services provider in Melton Mowbray is seeking an Operations Team Leader to lead and motivate a team in their Contact Centre. The ideal candidate will have experience in collections and recoveries, ensuring high customer service standards and driving performance. Offering a competitive salary, supportive team culture, and opportunities for career development, this leadership role is pivotal in achieving business targets. The role requires alternating weekly shifts and a commitment to customer-first practices. #J-18808-Ljbffr