Deskside Support Engineer
Location: Onsite in Marlow
Salary: £40,000 - £45,000
A Global Infrastructure Consultancy is seeking a Deskside Support Engineer to join their onsite support team in Marlow. This is a hands‑on role supporting users, hardware, software, and local infrastructure, with exposure to modern Microsoft technologies and VIP environments.
Key Responsibilities
* Carry out basic hardware repairs (warranty and non‑warranty).
* Manage PC lifecycle tasks and asset management.
* Support installations, moves, and changes.
* Provide deskside software support.
* Act as Smart Hands for network and print equipment.
* Deliver VIP support.
* Support conferencing and onsite events.
Required Skills & Experience
* Previous IT support experience across PC hardware/software, networking, or print support.
* Knowledge of Intune, Autopilot, Microsoft 365, Azure, and Active Directory.
* Strong customer service and communication skills.
* Ability to prioritise workload and stay organised.
* Comfortable using ticketing systems (ServiceNow or similar).
* Willingness to act as Smart Hands for network/print equipment.
* Keen to learn, develop, and grow within the role.
ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process