Complex Case Investigator Permanent Grade 5 - £40,221- £48,474 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week We are continuing to develop a new service to regulate the private rented sector within areas of Birmingham and are looking for committed, enthusiastic and organised individuals like you, who can provide a best-in-class service in this new arena. The service is to be the largest in the country, fitting for the second City and largest metropolitan Local Authority. This is your opportunity to have a real influence on a high-profile frontline service, helping to refine and develop efficient and effective lean systems to ensure that the licensing programme for private landlords operates smoothly and delivers on time. Our Private Rented Sector Licensing Service will receive and process applications from private rented sector landlords, ensure compliance and take enforcement action for unlicensed privately rented premises in Birmingham. You will undertake inspections, investigations and enforce relevant statutory provisions aimed at protecting and improving homes and neighbourhoods across the city. Your role is outcome focussed and will concentrate on bringing reluctant landlords into compliance, investigating unlicensed properties, reducing crime, deprivation, and antisocial behaviour, and enforcing the Housing Act 2004 through HHSRS inspections. You will have a good level of education and experience within the investigatory and enforcement arena. You will have excellent communication skills and be committed to personal development. A positive attitude, enthusiasm, and flexibility to work in a busy and dynamic environment are key to the role. For a discussion about the post and/or your suitability; please contact Property Licensing Service Manager: Laksmi.kerrisonbirmingham.gov.uk or helen.harperbirmingham.gov.uk You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016. Please Note: Interviews for these positions will take place in person, in Birmingham. Ref: BCC1622 We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Job Description and Person Specification