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Client:
FAIRMONT
Location:
To be specified
Job Category:
Other
EU work permit required:
Yes
Job Reference:
dccac2761d4c
Job Views:
9
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
We are seeking an experienced and dedicated Assistant Outlet Manager to join our Breakfast and IRD Teams. The role involves overseeing the service of Food and Beverage, ensuring maximum customer satisfaction by anticipating guest needs and responding positively to special requests.
* Assist in managing food & beverage outlets and monitor their smooth operation.
* Replenish and control stock and billing processes.
* Attend to guest requests, anticipate needs, and remain present during service.
* Maintain records of payments and expenses.
* Handle customer complaints regarding food and service.
* Manage staff recruitment and training.
* Maintain records of stock levels and financial transactions.
* Assess and review customer satisfaction and preferences.
* Oversee problem resolution as they arise.
* Ensure workplace hygiene, occupational health and safety, and security procedures are followed.
Qualifications:
* Experience in a similar role within a 5-star setting is preferred.
* Legal right to live and work in the UK.
Additional Information:
* Staff shuttle service to/from St Andrews.
* Competitive share of TRONC based on hours worked.
* Gratuities provided on top of salary and TRONC.
* Opportunities for development and growth across Accor properties worldwide.
* Complimentary staff canteen.
* 50% discount in our Food and Beverage outlets.
* Employee rates for Spa treatments and green fees.
* Access to gym and pool facilities.
* On-the-job training and regular social events.
* Access to PressReader for news and magazines.
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