About The Role We have an exciting position for a Parts Telesales Advisor in our busy Aftersales division This role is full time at our Nottingham Head Office (no hybrid working What youll be doing: Youll be answering telephone calls quickly and efficiently providing a first class call experience for our Customers Youll be responding to emails in a professional manner Youll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them What youll need - skills and experience: Proven experience in a Sales office environment. Youll ideally have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player Your personal skills will include accuracy and numeracy as well as computer literacy Youll possess the desire to succeed both individually and as part of the team Benefits What youll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100's of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where youll be working: Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.