Overall Purpose of the Role;To own the Customer Journey for a defined geographical area working across Delice de France business channels to ensure best possible experience for our customers.
What is it like to do this role;Varied!This role will provide the opportunity to work with a large variety of customers and across all customer facing departments, ensuring that Delice de France are meeting & exceeding customer expectations providing a seamless experience and easy to do business with approach.
Hours: 08:00 to 17:00 Breaks to be confirmed. These are unpaid.
40 hours per week over 5 days. Monday to Friday (with requirements for a Sunday rota).
The work week starts on a Sunday, if an employee works on a Sunday they will have a Day of Rest during the week will be organised with the Customer Engagement Supervisor(s).
Salary: £27,000.00 per annum.
Holidays: 33 Days (25 + 8 Days Bank Holiday). The holiday year starts from January to December.
* Holidays are not allowed to be carried over to the next year.
* Customer Engagement Team are required to work Bank Holidays which will be according to a rota. If an employee works on the Bank Holiday they will be entitled to a Day in Lieu.
Benefits
1. Company Penson.
2. Life Assurance Not applicable for Fixed-Term Contracts.
3. Free Ons...