Job Description Import/Export Operations - Witham £35-45K 20 days annual leave Bank Holidays Extra holidays after 1 years worth of service Hours: 8-5pm (flexible) Company pension scheme Performance reviews Free parking Team Nights out Job Summary: Looking to join a business where your experience is genuinely valued? A well-established, family-run freight forwarder with over 35 years in the industry is looking for a Senior Import Operator to join their growing team in Witham. This is a fantastic opportunity to be part of a close-knit business where you’ll have real ownership of your work and key client relationships. The role: You’ll take full ownership of import operations, managing shipments from start to finish across air, sea, and road, with a strong focus on FCL. You’ll work closely with overseas partners, handle key accounts, and ensure a smooth, high-quality service for clients. Key responsibilities include: • Managing end-to-end import shipments • Coordinating with international offices and partners • Handling FCL quotes and client pricing • Managing Amazon FBA shipments • Overseeing key client accounts • Raising invoices and processing financials • Resolving queries efficiently and professionally What we’re looking for: • 7–10 years’ experience in freight forwarding • Strong focus on import operations (especially FCL) • Confident managing full shipment lifecycles • Excellent communication and client management skills • Highly organised with strong attention to detail • Comfortable working in a fast-paced environment If you’re an experienced operator looking for stability, autonomy, and a supportive team — this could be a great fit.