Company description
Donna Anderson Publishing Ltd. ) create and distribute exclusive content in the arts and crafts segment. Since 2020, we have sold over 200,000 copies and established a thriving community of over 30,000 knitters from all over the world
Come and join us at an exciting time as we expand in to our new, larger offices We're doing loads of ground-breaking things in the knitting world and we need your help to ensure that as we grow, we maintain the unparalleled levels of service we've become renowned for
Job description
As Office Assistant you'll be working closely with the owner and director of a small, growing family run business.
Your personality, ambition and skills will determine the future scope of your role, however your initial responsibilities will include the fulfilment of physical orders and setting up our knitting telephone hotline This role would suit anybody interested in an administration and/or e-commerce management role.
This position is based from our offices in Glenrothes.
Salary & Hours
£12.50 per hour
16-35 hours available, flexible.
1-2 positions available.
Personal Qualities
* Trustworthy
* Highly organised
* Enthusiastic
* Confident on the phone
Responsibilities
* We operate a print-on-demand service. You will be responsible for printing and packing orders. This includes completing international customs declarations, packaging buttons and embellishments as well as managing the orders on our easy-to-use system.
* Dealing with customer enquiries over telephone and email - processing orders, resolving technical issues, password resets, incomplete addresses, etc.
* Managing office inventory - ordering stationary from suppliers, sourcing new suppliers and products, etc.
* Administration of various selling platforms (eBay, Amazon, etsy, etc.)
* Website administration - adding new products, updating existing products, etc.
Job Types: Full-time, Part-time, Contract, Permanent
Pay: £12.50 per hour
Benefits:
* On-site parking
Work Location: In person