Overview
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Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer with 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with products ranging from sandwiches and soups to cooking sauces, pickles and ready meals, and in FY24 we generated revenues of £1.8bn. Our vast direct-to-store (DTS) distribution network enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for vacancies. We welcome applications from external candidates who are eager to grow their career with us.
What You'll Be Doing
* To support the delivery of the site complaints and microbiological systems and to deliver the required information and reports in relation to them
* Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready
* Troubleshoot the data capture system performance on a day-to-day basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained
* Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures
* Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives
* Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements
* Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system
* Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis
* Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits
What we're looking for
We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality.
* Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets
* Is an experienced problem solver with proficient decision-making skills
* Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly
* Knowledge and experience of statistical process control techniques
* Demonstrates high-level written and verbal communication skills
* Experience in chilled food manufacturing would be an advantage but is not essential
What you’ll get in return
* Competitive salary and job-related benefits
* Holidays
* Pension up to 8% matched
* Life insurance up to 4x salary
* Company share save scheme
* Greencore Qualifications
* Exclusive Greencore employee discount platform
* Access to a full Wellbeing Centre platform
* Enhanced parenthood benefits
Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Manufacturing
* Industries: Food and Beverage Manufacturing
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