Overview
This is a full-time role on a fixed-term basis for 12 months, 37.5 hours per week, with frequent travel around Essex and surrounding areas. Pay is £35,000 per annum plus £5,000 car allowance. HC-One is seeking a dynamic and experienced Learning & Development (L&D) Facilitator to join our dedicated team. As an L&D Facilitator, you will foster a culture of continuous learning across our care homes, deliver engaging and interactive training, support home-based coaching initiatives, and collaborate with key stakeholders to ensure colleagues have the skills and knowledge to deliver the highest standard of care to our residents.
Note: This description reflects the responsibilities and expectations of the role as advertised.
Responsibilities
* Facilitate dynamic, interactive learning sessions that inspire and empower care staff.
* Deliver training using in-person workshops, virtual sessions, and blended learning approaches.
* Create inclusive, collaborative learning environments that encourage critical thinking and skill mastery.
* Provide one-on-one and group coaching to reinforce learning and promote professional growth.
* Build supportive relationships with care homes to understand their learning needs and improve care delivery.
* Support and mentor colleagues in coaching roles within the homes, such as Safer People Handling Coaches.
* Conduct Training Needs Analysis (TNA) to identify gaps in skills and knowledge within our homes.
* Collaborate with the Operational L&D Manager and L&D team to design, develop, and implement tailored learning programs.
* Utilise instructional design expertise to create engaging and effective training materials.
* Promote a culture of lifelong learning and continuous professional development across the organisation.
* Act as a catalyst for individual and organisational growth by implementing innovative learning initiatives.
* Support staff to stay current with internal compliance and industry regulations.
* Evaluate the effectiveness of learning interventions through assessments, feedback, and performance metrics.
* Use data-driven insights to continuously enhance learning and development strategies, ensuring measurable improvements.
* Implement coaching strategies to monitor staff progress and support ongoing development.
* Work closely with the Operational L&D Manager, wider L&D team, and key stakeholders to align learning initiatives with HC-One’s organisational goals.
* Address the specific learning needs of each home, helping to close skills gaps and improve performance.
* Drive positive outcomes for both colleagues and residents through strategic L&D interventions.
About The Company
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life. We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. We are committed to developing people through robust career pathways, CPD and postgraduate programmes.
What HC-One offer
* Award-winning learning and development
* 25 days annual leave plus Bank Holidays
* An opportunity to learn from experienced colleagues as part of an outstanding and committed team
* GP online – 24/7 GP consultation via an interactive app for you and your children under 16
* Colleague discounts – access to over 1600 high street discounts
* Wellbeing – free access to an independent Employee Assistance Programme for you and your family
About You
You have proven experience in designing, developing, and delivering training programs, both in-person and virtually. A training/teaching qualification (PTTLS) and a relevant L&D qualification are desirable. You should have excellent communication and interpersonal skills, strong facilitation and presentation abilities, and the capacity to coach colleagues at all levels.
You are experienced with instructional design and adult learning principles, and with coaching and mentoring professionals to support their development. You should have strong organisational skills to manage complex schedules and travel requirements, and be able to support multiple projects and priorities in a dynamic environment. Proficiency in learning management systems and e-learning platforms, MS Office, and data analysis to assess learning effectiveness is required. Familiarity with regulatory and compliance requirements in the health and social care sector is ideal.
This is a home-based role with extensive travel and planned overnight stays. Safeguarding is everyone’s responsibility; you should recognise signs of abuse, harm, or neglect and know what to do if concerns arise. All colleagues are required to attend safeguarding training appropriate to their role and undertake additional training as needed.
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