Branch: Doubletree by Hilton Edinburgh Airport
Location: Doubletree by Hilton Edinburgh Airport, Edinburgh
Contract type: Permanent
Hours: Full Time
Posted date: 09/05/2026
We have an exciting opportunity for a Reception Supervisor to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
* Passionate and willingness to learn
* Exceptional customer service - someone who can make our guests smile
* A true team player
* A competent level of IT proficiency
* The ability to multi‑task and work under pressure
The Role
* As a reception supervisor, you will oversee the reception activities between the guest and the various hotel departments
* A reception supervisor is responsible for supervising the first impressions of our guests, ensuring service is delivered consistently at a high standard
* Ensuring your team have a current knowledge of the hotel products, services, promotions and daily VIP/special events
* Maximise sales revenue through up‑selling
* Manage guest requests efficiently whilst exceeding guest expectations
The Benefits
* Amazing discounts on food, drink and accommodation throughout the group
* Huge opportunities for Learning, Development and Progression
* Excellent rates for friends and family
* Employee Assistance Program
* Free use of the Leisure Club where applicable
* Long Service Awards
* Recognition Awards
* Refer a Friend Bonus
* Annual Social Events
* Free Parking where applicable
* Uniform provided
#J-18808-Ljbffr