Overview
Role: Senior IT Cost & Contracts Engineer
Location: Sheffield (Preference) OR London, Canary Wharf – Hybrid – 3 Days P/Week Onsite
Duration: 3 Months
Role Purpose
* The primary purpose of the TCCM (Technology Cost & Contract Management) Team is to support governance of third-party IT spend (c$3bn) for GCIO (Group Chief Information Office) including data analysis, reporting, and continuously improving the underlying Cost Management processes.
* This role will include working across multiple geographies and different levels of seniority in Technology and Procurement supporting Cost Managers to optimise IT’s utilisation of third-party hardware, software, resources, and associated IT services to maximise value and cost savings.
* Advanced Excel and PowerPoint skills related to analysis, reporting, presentation and governance are key requirements for this role.
* Maintain HSBC internal control standards, implement and observe Group Compliance Policy.
Principal Accountabilities and Responsibilities
* Provide Senior Management with appropriately presented reports and analysis requiring a high level of data analysis and presentation skills to present complex information in a digestible format to senior management.
* Report development and automation – design, build and maintain regular and ad-hoc reports (dashboards, scorecards and KPIs) and automation through Qlik and other relevant tools (Discover etc).
* Accuracy and integrity of reports/analysis - turning raw data into actionable insights that support decision making through data collection, manipulation and validation, ensuring data quality, accuracy and completeness.
* Tools and systems expertise - Ability to work with different data sources and systems to support implementation and optimisation of reporting systems.
* Reporting and data governance – adhering to data standards and organisational procedures.
* Documentation and knowledge sharing – Maintain documentation of data sources, reporting processes and methodologies as well as training and supporting end-users on reporting tools and dashboards.
* Create solutions for improvements to current processes and enhance efficiencies in working practices.
* Understand Technology Costs, Benefits and Contracts Management processes.
* Advanced Excel, PowerPoint and senior stakeholder management skills are required for this role.
* Desirable to possess knowledge on processes related to IT suppliers and contracts including an understanding of technical platforms, IT Vendor Management policy and the global IT global operating model.
* Supporting individual and team growth through training and personal development avenues.
Impact on the Business / Function
* Driving sustainable growth. Leads and facilitates change through effective communication, preparation and implementation with peers across HSBC. Strong impact to support risk and regulation. Lead global joint commercial projects.
* Achieving excellence. Focuses on medium and long term goals even when under pressure or facing uncertainty. Manages expectations, results and impact of agreed outcomes, thinking ahead to identify and overcome potential issues, benefiting from a good network of Senior Managers to collectively identify and mitigate risk.
* Management Information – support creation of MI against contract database and third party spend.
Operational Effectiveness & Control
* Managing risk responsibly. Sustain a risk aware culture. Promotes and manages relevant monitoring and reporting requirements within their team. Embeds efficient risk, compliance processes and procedures and external regulatory requirements, including the management of Operational Risk and adherence to the Group’s standards of ethical behaviour.
* Business case & benefits realisation. Defines and articulates to stakeholders the targeted benefits for a change intervention. Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the business where required.
Customers / Stakeholders
* The role holder will work collaboratively with Senior Managers from other areas in Procurement and IT to ensure stakeholder and customers’ requirements are met.
* Customer/Stakeholder focus. Lead a customer-centred culture, championing activities encouraging outstanding customer advocacy. Proactively seek opportunities to improve business operation in collaboration within assigned function Technology area and Procurement amongst others.
* Strengthening stakeholder relationships. Build trusting relationships to influence decisions and ensure stakeholder advocacy, using organisational knowledge aligned to business goals and strategies.
* Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Functional Knowledge
* Experience in cost and commercial management including cost reduction / optimisation programmes.
* Good understanding of procurement sourcing & category management principles and operation.
* Awareness of IT Infrastructure technical platforms / technologies, execution of IT vendor management policies.
* Good understanding of the IT global delivery model and future roadmap.
* Ability to work in a multi geography, culturally diverse and time-zone separated management role.
* Excellent communications skills and ability to influence and communicate at all levels of the organisation.
* Analytical with the ability to understand and resolve problems.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Business Development
* Industries
* Financial Services and Banking
Note: This refined description omits extraneous job-board content and preserves core responsibilities and qualifications.
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