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Customer Service Advisor
Reference: JUN20253532
Expiry date: 12:18, Fri, 25th Jul 2025
Location: Slough
Benefits: A superb range of exclusive, employee-only benefits and discounts.
Position: Customer Service Advisor
Hours: 45/week Monday - Friday + SATs if required (paid at overtime)
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our busy site in Slough.
As part of a team of specialist Customer Service Advisors, you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards, and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and handle financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.
As the first point of contact, you will liaise directly with the customer, the bodyshop, and any third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a fantastic basic salary, along with many benefits including:
* Uncapped monthly bonus schemes and guaranteed average bonus during holidays
* Additional day off to celebrate your birthday each year
* Free life assurance (x2 your basic salary)
* Exclusive employee vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* A Benefits App with retailer discounts and cashback deals
* Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
* Wagestream for financial control over your pay, savings, and discounts
* Part of ZIGUP, supporting mobility solutions across UK, Ireland, and Spain
* Opportunities to boost earnings through bonus schemes
* Investment in your development and career progression
* Growing industry presence with investments in EV capabilities and training centers
Join the FMG RS family
We believe our people are our strength. If you’re ready to be part of a dynamic, innovative, and reliable team, apply now!
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